Maysan Nirlo

Maysan Nirlo

User Experience Researcher
London, UK.

About

UX Researcher with a background in Human-Computer Interaction and digital communication. Specialised in mixed-methods research, usability evaluation, and AI-driven interactive systems. Experienced in designing and conducting user studies, synthesising qualitative and quantitative data, and translating insights into actionable product recommendations. Recognised through academic nominations and conference contributions for research in AI-supported interaction design.

Work

Goldsmiths, University of London
|

UX Engineering Teacher Assistant

London, United Kingdom

Highlights

Teach MSc students in applying UX research methodologies, including usability testing, interviews, and evaluation frameworks.

Provide critical feedback on research design, participant recruitment, data analysis, and reporting.

Support experimental prototyping and research-led interaction design projects.

Facilitate workshops on human-centred design and evaluation methods.

Falco UX | Freelance
|

Service & UX Researcher

London, United Kingdom

Highlights

Led internal stakeholder research to define service positioning and strategic priorities.

Conducted service research to evaluate and optimise Falco UX’s training and digital offering ecosystem.

Mapped end-to-end service journeys to identify structural gaps and experience friction.

Synthesised qualitative insights into service blueprints and research-backed strategic recommendations.

VVF Villages
|

Customer Experience Advisor

France

Highlights

Designed bespoke travel plans tailored to client needs and behaviours.

Identified pain points to enhance service flow and customer touchpoints.

Applied insights from market and user trends to refine recommendations.

Niwee Productions
|

UX & Digital Designer

France

Highlights

Contributed to UI/UX design for websites and mobile apps with a focus on usability and accessibility.

Collaborated with cross-functional teams to align user needs with communication objectives.

Education

Goldsmiths, University of London
London, United Kingdom

MSc

User Experience Engineering

UCA University, Clermont Auvergne, France
Clermont-Ferrand, Auvergne-Rhône-Alpes, France

BSc

Information and Communication Studies

Awards

Nominee, UX Design Awards

Awarded By

UX Design Awards

Nominated for excellence in UX Design, recognising innovative and impactful design solutions.

Nominee, IDC Conference

Awarded By

Interaction Design and Children Conference

Nominated for research contributions to the field of interaction design, specifically within children's user experiences.

Languages

French

Native

English

Fluent

Maysan Nirlo